Grace Marks in ITSM exam -Nov 2017

Clarification on Mistake in IT Paper Nov 2017:



One of the questions asked in yesterday's Information Technology Paper is, 'What are Knowledge Management Systems, and Its Types'.

Its obvious that, 'And Its Types' will be understood as 'Types of KMS'.

However, there is no such classification of Knowledge Management Systems. A Part of Study Material talks about 'Types of Knowledge', that is Tactical and Explicit.

It is the clear mistake on the part of Paper Setter.

Many students have sent queries regarding this and the same, and same has been brought to the notice of examination department.

In earlier exams, in these type of cases, Grace Marks of 1-2 are added for students who have attempted the question.

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